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What you'll accomplish

By the end of this guide, you'll have Afterword's Grace AI assistant set up at your funeral home. Grace will automatically build case records from your handwritten notes, send personalized follow-up reminders to families, and flag missing documentation — saving you 20–30 minutes of data entry per case and reducing errors that delay services.

What you'll need

  • An Afterword account (visit afterword.com to request a demo and pricing)
  • A smartphone or tablet with the Afterword mobile app installed
  • Your funeral home's current first-call intake forms and document templates
  • Time needed: 30–45 minutes for initial setup; 2–5 minutes per case afterward
  • Cost: Contact Afterword for pricing (subscription-based; won a 2025 NFDA Innovation Award)

How-To Guide: Automate Case File Creation with AI

Step 1: Create Your Afterword Account

  1. Go to afterword.com and click "Request Demo" or "Get Started"
  2. Complete the onboarding form with your funeral home name, state, and contact information
  3. An Afterword representative will walk you through account setup and data migration from your current system
  4. Install the Afterword mobile app on your smartphone from the App Store or Google Play

What you should see: A dashboard showing your cases, calendar, and notifications after logging in. Troubleshooting: If you're migrating from an existing system (Passare, CFS, FrontRunner), Afterword's team handles data migration — you don't need to re-enter historical cases manually.